About MeAndMyCaregivers.com

• Tell me about MeAndMyCaregivers.com
• What precautions are taken to secure my personal information?
• What is the MeAndMyCaregivers Privacy Policy?
• Is MeAndMyCaregivers the same thing as Google Health?

For Care-receivers

• Is my medical information secure with MeAndMyCareGivers.com?
• Can MeAndMyCaregivers.com send me email reminders when my prescriptions are about to run out?
• Who can view my daily records?

For Doctors

• How can I answer my patients' questions online?
• What are the benefits to doctors of MeAndMyCaregivers?

For Family

• Why can't I see a feature that the help system says should be there?
• Why is it important to keep daily caregiving records?
• What is the best way to keep daily caregiving records?
• What information is tracked in the MeAndMyCaregivers web site?
• Who has access to the care-receiver's records?
• What are 10 benefits of a MeAndMyCaregivers subscription?
• How much does it cost to be a member of MeAndMyCaregivers?
• How will a MeAndMyCaregivers report help the care-receiver at the doctor’s office?
• Other than health information, are there any other records I can store on the site?
• What happens if the caregiver doesn’t record any information for a day or two?
• How can I get more information about caregiving?

About MeAndMyCaregivers.com

Tell me about MeAndMyCaregivers.com

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Our Vision We are committed to fostering an integrated healthcare environment with enhanced communication where everyone on the Care Team has a complete and accurate daily appraisal of the care-receiver, in order to better anticipate and respond to his or her needs. Our Goal Through state-of-the-art technology, reduce the friction of communications within the entire Care Team thereby improving the quality of care of our loved ones. Guiding Principles The Care-receiver is our reason for existence. The Caregivers need our tools 24/7 as they carry out their duties. The Care Team needs a clear, concise channel of communications to provide the best level of care. All family members are an integral part of the Care Team. We will always use the most robust security possible for our online products. We will protect everyone’s personal information as if it were our own. We will always strive to improve our tools and deliver outstanding value to the entire Care Team. Rebecca S. Colmer CEO, MeAndMyCaregiver(s), Inc.

What precautions are taken to secure my personal information?

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Security from the Ground Up MeAndMyCaregivers.com was written with an integrated security system at its core. On every page of the site, information security is the primary consideration. Your caregiving information is available to you via the Internet, but highly secure; just as online banking and online stock accounts are available via the Internet but secure and only accessible by you using a user ID and password. Each member account has multiple encryption to protect your record at all times. SSL (Secure Sockets Layer) MeAndMyCaregivers.com utilizes SSL, the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers. The complexities of the SSL protocol remain invisible to your customers. Instead their browsers provide them with a key indicator to let them know they are currently protected by an SSL encrypted session - the lock icon in the lower right-hand corner, clicking on the lock icon displays the SSL Certificate and the details about it. All SSL Certificates are issued to either companies or legally accountable individuals. Encryption In addition to the SSL protocol mentioned above, MeAndMyCaregivers.com also utilizes custom database encryption. All sensitive medical information stored in the MeAndMyCaregivers.com databases is encrypted using a custom implementation of a military grade security algorithm. Sensitive data submitted through the web site can only be retrieved through the web site.

What is the MeAndMyCaregivers Privacy Policy?

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The Privacy Policy describes how MeAndMyCaregivers treats your personal information, a service that helps you store and organize your caregiving information.You are in control of your information.You control who can access your personal caregiving information. By default, you are the only user who can view and edit your information. If you choose to, you can share your information with others. MeAndMyCaregivers will not sell, rent, or share your information (identified or de-identified) without your explicit consent, except in the limited situations such as when required to do so by law. You can completely delete your information at any time. Such deletions will take immediate effect in your account. Since deleted data will not be restored, you may want to print information before deleting it. To store your caregiving information in MeAndMyCaregivers, you will need an account. When you create an account, MeAndMyCaregivers asks for your email address and a password, which is used to protect your account from unauthorized access. MeAndMyCaregivers servers automatically record log information about your use (such as number of sign-ins and number of times a link was clicked). This information is temporarily stored in association with your account. The log information will be used to operate and improve the service. MeAndMyCaregivers will use aggregate data to publish trend statistics and associations. None of this data can be used to personally identify an individual. If you share your information with others, you can view a list of who has access to your information and you can revoke sharing privileges at any time. When you revoke someone’s ability to read your caregiving information, that party will no longer be able to read your information, but may have already seen or may retain a copy of the information. MeAndMyCaregivers contains a directory of third-party websites that are capable of securely sending information to MeAndMyCaregivers. These websites (which may include your medical provider) may give more information about certain conditions. You can approve access for some of these websites to view your health information. If a website accesses your health information and stores a copy of your information, that copy will be governed by that website’s privacy policy. MeAndMyCaregivers is not responsible for the content, performance, or privacy policies of third-party websites. Some of these third-party websites will be covered by federal and state health privacy laws (such as the Health Insurance Portability and Accountability Act, or “HIPAA”), and those laws will govern how they may use and share your information. As a result, you must authorize these providers to send information to your account. With that authorization, you also give them permission to send certain types of health information (such as mental health records) that are protected by federal and state laws and require special authorization.

Is MeAndMyCaregivers the same thing as Google Health?
Print?	No. MeAndMyCaregivers is an innovation in healthcare management. We help care-receivers and their caregivers manage both personal and health information, by recording and storing essential daily records. Google Health is more like an online filing cabinet for all medical records.

For Care-receivers

Is my medical information secure with MeAndMyCareGivers.com?
Print?	Absolutely. We take security very seriously, and use the strongest available data encryption methods for transmission of all data on this site. We also encrypt all sensitive information within our database, and have numerous safeguards in place to prevent potential malicious users from gaining access to the system.

Can MeAndMyCaregivers.com send me email reminders when my prescriptions are about to run out?
Print?	Yes! Click on the "My Medications" link under "Daily Logs", fill in your medication info, and be sure to check the "Email Refill Reminder" link to be automatically sent an email when your prescriptions are about to need refills.

Who can view my daily records?
Print?	You have total control on who has access to your MeAndMyCaregivers account. Only you provide access privileges to family, friends, members of your Care Team, or emergency personnel. You can see a list of anyone who has accessed your account, so that you can monitor its use.

For Doctors

How can I answer my patients' questions online?
Print?	Once you have logged in and selected a care-receiver, click the "Questions for the Doctor" link on the left hand navigation, under the "Daily Logs" group. Any questions the patient has for you can be answered from this screen.

What are the benefits to doctors of MeAndMyCaregivers?

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The use of this website is the start to improving the standard of care for everyone, whether they are currently able to take care of themselves, or if they are dependent on the care of a family member or a healthcare professional. A more accurate picture of the care-receiver’s condition will be maintained, in one location, for the entire care team to review. This makes all of the medical professionals’ jobs easier so they can provide better, more attuned care.

For Family

Why can't I see a feature that the help system says should be there?
Print?	It is possible for individual care-receivers and their agents to set their own level of privacy regarding their information. The care-receiver who you are evaluating has probably disabled access to that feature for your user group.

Why is it important to keep daily caregiving records?
Print?	Effective caregiving depends on keeping a lot of information up-to-date and in good order. Recording daily information gives you a better picture of the condition of the care-receiver and allows you to respond quickly to their always changing situation.

What is the best way to keep daily caregiving records?
Print?	Some clients prefer to keep a daily paper journal, while most prefer to keep an online journal. We offer both: paper and online. If there are out of town family members, the online option works best. Most importantly, keep the records up to date.

What information is tracked in the MeAndMyCaregivers web site?

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• Emergency Contact Information • Personal Information • Basic Contact Information • Current Health Information • Past Health History • Daily Living Routine and Activities • Leisure and Recreational Activities • Respite Caregiver Checklist • Questions for the Doctor • Lab Tests, X-Rays & Hospital Visits, past and future • Reminders/shopping List • Medications • Daily Log: Medications, Food & Beverage, Activities/Visitors, Sleep • Care-receiver Questions and concerns • Caregiver Questions and Concerns

Who has access to the care-receiver's records?

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MeAndMyCaregivers.com is fully HIPAA (Health Insurance Portability and Accountability Act) compliant. The �client� will have complete control over who has access to their files and information. Authorized �users� will have a unique login and password. At any time, the �client� can terminate access to users who no longer need to visit the site, without losing any data or history. In addition, the �client� will determine which files the �users� have access to.

What are 10 benefits of a MeAndMyCaregivers subscription?

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• Ability to monitor a loved one’s daily care from anywhere, at anytime. • A single place to safely keep and secure both personal and medical records. MeAndMyCaregivers, Inc. is fully HIPAA compliant. • Total control over who has access to records. • Ability to generate reports to any member of the Care Team: your doctor/s, nurse/s, pharmacist, lawyer or family members. • Ability to receive reminder messages for medication refill dates. • Ability to receive reminder messages regarding appointments. • Medical journal/diary. • A place to keep physician instructions. • Log questions for persons on the Care Team. • Repository of information and services to assist both the care-receiver and caregiver.

How much does it cost to be a member of MeAndMyCaregivers?
Print?	There are two fees associated with a subscription. There is a one-time registration fee and an annual renewal subscription fee. The one-time registration fee of $200.00 is being waived for a limited time period. The ongoing annual subscription fee is $49.95 per year.

How will a MeAndMyCaregivers report help the care-receiver at the doctor’s office?
Print?	• The reports will help improve communication between everyone on the Care Team. • Arrive better prepared at doctor’s visits with questions and concerns. • Medical professionals who may not have daily, weekly or even monthly contact with their patients can get a more accurate analysis of the condition of their patients. • Minimize paperwork. • Coordinate better care.

Other than health information, are there any other records I can store on the site?
Print?	Yes, there is a calendar function on the site for scheduling appointments. Over time, planned enhancements will make the site more useful for the entire Care Team without raising subscriber costs.

What happens if the caregiver doesn’t record any information for a day or two?
Print?	It is the primary caregiver’s responsibility to keep the organizer up-to-date. The better records you keep the more effective caregiver you will be. But more importantly, the care receiver will be better taken care of. This is the most important reason to keep the daily logs up to date.

How can I get more information about caregiving?
Print?	Sign up here for our free ezine.